Privacy Policy

Last Updated: August 31, 2026

At Petroneo, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect

We may collect information that you voluntarily provide when you:

Contact us through our website
Submit an inquiry or request a quotation
Request information about our products or services
Subscribe to our communications
Communicate with our sales or support team

Depending on how you interact with us, this information may include:

Name
Company name
Email address
Phone number
Country and location
Shipping or business information
Product requirements and inquiries
Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general usage information.

2. How We Use Your Information

Petroneo may use the information we collect to:

Respond to your inquiries and requests
Provide quotations and product information
Process and manage business communications
Provide customer support
Improve our website, products, and services
Understand website usage and improve user experience
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

3. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and provide a better user experience.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

4. Third-Party Services

We may use trusted third-party services to support website functionality, analytics, communications, security, or other business operations.

These third parties may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

Our website may also contain links to third-party websites. Petroneo is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain our business records, resolve disputes, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

7. Sharing of Information

Petroneo does not sell or rent your personal information to third parties.

We may share information when necessary with:

Service providers supporting our website and business operations
Professional advisers and business partners where appropriate
Government authorities or regulatory bodies when required by law
Other parties where disclosure is necessary to protect our legal rights, security, or legitimate business interests

We only share information when there is a legitimate reason to do so.

8. International Data Transfers

Because Petroneo may work with customers, suppliers, and service providers internationally, personal information may be processed or stored in countries other than the country in which it was originally collected.

Where applicable, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally applicable
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request information about how your personal data is processed

To exercise an applicable privacy right, please contact us using the contact information provided below.

10. Children’s Privacy

Our website and services are intended for business and professional users and are not directed toward children.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Petroneo may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with the corresponding Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how Petroneo handles personal information, please contact us through our website.

Petroneo

Website: petroneo.com

We will make reasonable efforts to respond to privacy-related requests and inquiries in a timely manner.